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Contact Us

North America


Global Head Office
2nd Level, 517 Fort Street,
Victoria, B.C. V8W 1E7

United States

Licensee Address
601 Union Street, Suite 4100,
Seattle, Washington 98101
Office Address
517 Fort Street,
Victoria, B.C. V8W 1E7

Complaint Information & Important Consumer Notices

How to file a complaint

To file a complaint, please contact EncoreFX Ltd. before contacting your jurisdiction with a complaint.
Corporation or business customer, please contact us at one of the following options:
  • 1-844-855-1492 for the EncoreFX Ltd. US money transmitter licensee;
  • Email: customer.inquiries@encorefx.com

If after contacting the above number and/or email address, you still have an unresovled complaint regarding money transmitter services, please select a jurisdiction below and direct your complaint to the appropriate contact.

Washington State